Privacy Policy

Use of collected personal data, contact forms.

Villes & Villages the following personal data through forms: contact information for the user or their company (last name, first name, phone number, email address, consent to registration). The information provided in the forms is used to properly process your requests and is forwarded directly to the relevant departments. This data is also shared with our technical service provider to ensure the forms function properly. As part of monitoring website traffic (to protect against malware), we record your IP address, session number, and information about your operating system and web browser.

By “forms” we mean:

• Contact request from a program
• Other inquiries: land purchase, partnership, recruitment, other
• Sign up for "New Arrivals Alerts"

Cookie Management

Update your cookie consent settings for this site.

Embedded content from other sites

Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have an account logged in on their website.

Here are the links to the relevant pages for our main external services:

• Facebook: https://www.iurls.net/facebookrgpd
• YouTube: https://www.iurls.net/youtubergpd
• Google: https://www.iurls.net/googlergpd

Statistics and audience metrics

We use Google Analytics, a web traffic analysis tool. Google Analytics works by using a tracking code added to the pages of our website.

Google Analytics collects the following categories of personal data:

• Digital identifiers, including cookies
• Internet Protocol addresses and device identifiers
• Customer IDs

For a general overview of the data collected by Google, you can review their privacy policy: https://policies.google.com/privacy?hl=fr – infocollect

Matomo

Advertising targeting

The Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our ads by tracking the actions taken by visitors on our website. The information shared with Facebook is detailed on this page: https://www.facebook.com/policies/cookies/

About sharing on social media

Using social media to interact with our website (such as the “Share” buttons for Facebook and Twitter) may result in the exchange of data between Villes & Villages these social media platforms. For example, if you are logged into Facebook and visit a page on the site, Facebook may collect this information. Similarly, if you click the “Tweet” button, Twitter will collect this information. We therefore encourage you to review the privacy policies of the various social media platforms to understand how they collect and process your data.

Use and Sharing of Your Personal Data

Your personal data is shared with the following companies:

• Villes & Villages Your Requests Are Handled Properly
• ACID Création, a technical service provider, for technical support regarding forms
• Campaign Monitor, the email delivery service provider we use to manage our newsletters
• Google Analytics, for tracking statistics
• Facebook, for targeted advertising

How long your data is stored

• Google Analytics: 14 months (duration reset upon new activity)
• Campaign Monitor: 3 years (duration reset upon new activity)
• Villes & Villages 3 years
• ACID Creation: 1 year
• WP Cerber (traffic monitoring): 30 days
• Facebook tracks conversions that occur on the same day, within 7 days, and within 28 days of a click on an ad, as well as on the same day, within 7 days, and within 28 days of the ad being viewed.

Your rights regarding your data

You can request a file containing all the personal data we hold about you. You can also request that this data be deleted. This does not apply to data stored for administrative, legal, or security purposes.

Sharing of Your Personal Data

Apart from the service providers already mentioned, your personal data is neither transferred nor sold to third parties.

GDPR Contact Information

If you have any questions regarding these topics, please send an email to Alexia ALLAMANNO (info@villesetvillagescreations.com) or write to: Villes et Villages RGPD – 1, rue Conrad Killian – 38950 St-Martin-Le-Vinoux

Protection of Your Data

We take every measure to protect the website against software attacks, including monitoring traffic and server file integrity, securing forms, and updating the content management system’s software components.

The transmission of your information is encrypted using the HTTPS protocol installed on our hosting server. Our email systems also use SSL. Access to our email marketing management tool is also secured via the HTTPS protocol (DigiCert SHA2 Secure Server CA). You can also review Campaign Monitor’s security policy at: https://www.campaignmonitor.com/trust/.